Tuesday, 10th September 2024
Digital Ancillary Concierge
from 16:00 pm to 17:00 GST
Scroll down for vendor data,
speaker information and agenda details.
Graham Rushin, VP of Sales and Marketing at IRIS, has nearly 20 years of experience in the hospitality industry, with a background in electronics engineering and IT solutions. Since joining IRIS in 2012, Graham has led global sales and marketing efforts, managing key account partnerships with major hotel brands like Marriott International, Four Seasons, and Mandarin Oriental. His dedication to driving innovation and enhancing client relationships has made a significant impact at IRIS. Outside of work, Graham enjoys outdoor activities and spending time with his family, reflecting his commitment to both professional and personal pursuits.
Graham Rushin
VP Sales & Marketing
Iris
Mrigank Devam, founder of ViralOps, is a customer-focused entrepreneur with over a decade of experience in the hospitality industry. His deep understanding of customer needs has led to the creation of innovative products that have become staples in the sector. Mrigank’s vision for enhancing guest experiences is evident in the high-quality solutions his team consistently delivers. Guided by principles of simplicity and effectiveness, Mrigank and his team strive to meet customer expectations with straightforward and impactful products. His commitment to excellence is a driving force behind ViralOps’ success in the hospitality industry.
Mrigank Devam
Founder CEO
ViralOps
About the Webinar
Participating Vendors
Event Agenda
ExploreTECH: welcome word
A short introduction by ExploreTECH COO, Ralph Melis
Vendor introduction
A brief introduction of the speaker and the company. Highlighting the background, expertise, and role within the company.
Stack of solutions & target audience
Detail the range of solutions (solution) the vendor is presenting. Explaining how said solution fits within the overall product suite and the specific problems they solve. Identify the primary audience and users.
Unique Features: what sets the product apart
Diving into the unique features of the product that differentiate it from competitors. Highlight any innovative technologies, proprietary methods, or exclusive benefits. Explaining how these features add value and address the specific pain points of your target audience. Providing concrete examples and use cases that illustrate the effectiveness of these features.
Live demo or in-depth presentation
Live Demo: A live demonstration of the product's (product) unique features will be presented. Showing how they work in real-time, demonstrating their ease of use, functionality, and benefits.
In-Depth Presentation: If a live demo is not feasible, a detailed overview of the unique features using a presentation format will be given.
Q&A Session
Event moderators and hosts will navigate the flow of the Q&A session, ensuring that all audience queries are thoroughly addressed and discussed in detail.
10 th September
16:00 GST
Find out more about digital concierge services that enhance guest convenience and engagement. Learn how to integrate digital platforms to provide guests with easy access to information, services, and amenities.