Wednesday, 4th September 2024
Reputation Management
from 16:00 pm to 17:00 GST
Scroll down for vendor data,
speaker information and agenda details.
Atef Bseiso, Sales Manager for Shiji Middle East, is a dedicated professional with a rich background in customer service and consulting. Over his five years at Shiji ReviewPro, Atef has played a pivotal role in expanding the client base in both the US and the Middle East. His expertise in enhancing guest experiences through advanced technology solutions has earned him the prestigious ReviewPro Star award. Atef’s commitment to innovation and his ability to drive growth continue to make a significant impact in the hospitality technology sector, solidifying his reputation as a leader in the field.
Atef Bseiso
Sales Manager, Middle East,
Shiji ReviewPro
Andre Kaufmann, Senior Director of Business Development at TrustYou, is a dynamic technology sales expert with over 20 years of experience in the hotel industry. Known for his innovative approach, Andre leads teams that help hotels and restaurants optimize operations and enhance guest experiences through cutting-edge technology. His focus on understanding client needs ensures that TrustYou’s solutions consistently exceed expectations. As an industry speaker, Andre shares fresh insights on technology trends and business strategies, making him a sought-after voice in hospitality conferences. His client-focused approach and extensive experience drive success for his partners.
Andre Kaufmann
Senior Director Business Development
Trustyou
Meet Our Speakers
About the Webinar
Participating Vendors
Meet Our Speakers
Event Agenda
ExploreTECH: welcome word
A short introduction by ExploreTECH COO, Ralph Melis
Vendor introduction
A brief introduction of the speaker and the company. Highlighting the background, expertise, and role within the company.
Stack of solutions & target audience
Detail the range of solutions (solution) the vendor is presenting. Explaining how said solution fits within the overall product suite and the specific problems they solve. Identify the primary audience and users.
Unique Features: what sets the product apart
Diving into the unique features of the product that differentiate it from competitors. Highlight any innovative technologies, proprietary methods, or exclusive benefits. Explaining how these features add value and address the specific pain points of your target audience. Providing concrete examples and use cases that illustrate the effectiveness of these features.
Live demo or in-depth presentation
Live Demo: A live demonstration of the product's (product) unique features will be presented. Showing how they work in real-time, demonstrating their ease of use, functionality, and benefits.
In-Depth Presentation: If a live demo is not feasible, a detailed overview of the unique features using a presentation format will be given.
Q&A Session
Event moderators and hosts will navigate the flow of the Q&A session, ensuring that all audience queries are thoroughly addressed and discussed in detail.
4th September
16:00 GST
Understand the importance of managing your online reputation and how to respond to guest feedback. Learn strategies for monitoring reviews, addressing negative feedback constructively, and leveraging positive reviews.